Play hard, we've got you covered. POW Products are fully warrantied with proof of purchase to the original owner against defects in material and workmanship for two years from date of purchase. This warrantee does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of materials over extended time and use. We stand behind our products and will always focus on your satisfaction.
If you believe your product has a defect in craftsmanship, we suggest you refer to your original receipt and contact that retailer for warrantee evaluation. This is the fastest and easiest way to get a refund, credit, or replacement as we can only process items purchased directly through our website. If the product arrives with a defect, we will replace at no cost to the customer.
If you are interested in a warrantee claim, please contact us the online form available here. please include your address, sales receipt, image of warrantee unit (issues with the pair) as well as size so we can get back to you right away.
If you need to warrantee or return a pair of POW Gloves you have purchased from another website or internationally, you will need to contact the company with which you made the purchase, via the returns/warrantee section of their website or phone.
We unfortunately cannot offer international shipping or refund a purchase that was made elsewhere, so it is important that you reach out to the store you bought from or get in contact with the international distributor here.