Play hard, we've got you covered. POW Products are fully warrantied with proof of purchase to the original owner against defects in material and workmanship for two years from date of purchase. This warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of materials over extended time and use. We stand behind our products and will always focus on your satisfaction.
If you believe your product has a defect in craftsmanship, we suggest you refer to your original receipt and contact that retailer for warranty evaluation. This is the fastest and easiest way to get a refund, credit, or replacement as we can only process items purchased directly through our website. If the product arrives with a defect, we will replace at no cost to the customer.
If you are interested in a warranty claim, please include your address, sales receipt, image of warranty unit (issues with the pair) as well as size when contacting us so we can get back to you right away.