We get it - buying things online can be difficult. That's why every item sold through our website is eligible to be returned for your choice of a refund or exchange. We do not allow exchanges on international orders, but returns for a refund are accepted. All returns must be submitted using the form below within 60 days from your original date of purchase. All returned merchandise must be in new and unused condition with all tags and original packaging. We reserve the right to refuse a return if the above conditions are not met and will ship items back to you if they arrive used or abused. You are responsible for return shipping, but POW will cover the cost of shipping on any exchanged items shipping within the lower 48 United States. Returns of single items purchased of the lower 48 United States are subject to a $5 re-stocking fee per item.
If you're unsatisfied with your product due to shipping damage or a manufacturing defect, please visit our Warranty Page.
To begin the refund or exchange process for new and unused items, please use the form below: